For further information please consult our floor care guide. 90 minutes. This means we will guarantee you are satisfied with your fitting for 10 years from the date on your invoice. For information in relation to delivery or collection of Direct to Home products, when purchased on-premises, please refer to the separate section below. - Removing a reasonable amount of empty furniture (for larger items, please clarify in store so we can prepare the team) and replacing them afterwards. Underlay also has a tog rating, so this could be a combination of a high tog carpet and a low tog underlay, or vice versa. 45 minutes. 1a Spur Road Carpet roll stock is only available in selected Tapi stores. Design a completely new look for your room that starts from the floor up. Should you decide you want to return your Tapi flooring, please contact Customer Support to discuss your available options. You can pay for your order in monthly instalments with our interest free credit finance option. Your rights: it is our responsibility to supply you with goods and services which meet your consumer rights. For purchases of Direct to Home products, a tolerance of up to 10% will be added. The best option for a pet-friendly carpet is one with a short pile. Do you have a free measuring and planning service? Fitters may need to remove doors to facilitate fitting and where necessary, leave them ready for you or your appointed carpenter to carry out the trimming and rehanging at a later date. Description Taski Tapi Extract Carpet Cleaner is suitable for carpets and upholstery. Staff were really helpful. Free standard delivery on orders over 75. It is the responsibility of the customer to make the fitting partner aware of any known hazards or issues which may affect their ability to complete the installation. Available 7-days a week, some evenings. Our carpet fitting service costs 5.30 per m2 - just let us know if you want fitting included in your quote. Don't worry about the unit of measurements used (i.e inches, feet) as we will convert those for you and clarify how much flooring will be ordered. Closes 16 Feb 2023 Ref U2MJ1tB36qMS Job role Finance manager. We must be informed at the time of order of any restrictions which may exist to access or difficulties which may affect the successful completion of the delivery of your flooring. Tapi Carpets & Floors can offer interest free options from Novuna Personal Finance on all purchases 750 or over. Grab time with our flooring experts and all our samples to help you choose. Easily bleachable in case you get stains and moths won't attack it. Our quote arrived later that day via an email priced at 1840.98. Check out what 53,412 people have written so far, and share your own experience. These are often useful to be kept should an accident occur enabling you to swap a couple of planks or tiles. Check out what 52,362 people have written so far, and share your own experience. We'll come to your home, or you can come to us. Tapi Carpets & Floors Ltd nor the 3rd party carrier will be responsible for the disposal nor any costs incurred in the removal of such items provided to protect your goods during transit. 2.3 (3 Ratings) | Write a review. Where they are provided by the manufacturer, we accept no responsibility for these additional warranties or guarantees. Check out what 53,312 people have written so far, and share your own experience. How long does it take from ordering to having my floor installed? The answer is it depends. Some of the products ordered may be fragile in nature and whilst care will be taken to ensure these goods arrive in good condition, this may be completed using a palletised delivery. Tapi Carpets & Floors Basildon. So pleased with my new carpet . Prices range from around 4.99 per square metre to more than 69 per square metre. Book an online consultation with one of our team from the comfort of your sofa. Available 7-days a week. Everyone was so helpful when measuring up and ordering new carpet. We'll always let you know if there's likely to be any delays to your order, and offer alternatives where possible. Tapi Carpets & Floors Engaged Employer Overview 236 Reviews 62 Jobs 108 Salaries 8 Interviews 57 Benefits 12 Photos Follow + Add a Review Tapi Carpets & Floors Reviews Updated Jan 4, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 236 of over 236 reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Tapi Carpets & Floors has 5 stars! 90 minutes. Finance. Novuna will acknowledge your complaint and investigate it thoroughly and issue their response within eight weeks. We can also arrange to uplift and remove your old flooring at the same time for an additional fee. | Read 50,081-50,089 Reviews out of 50,089 Our skilled buying team only select the best quality floors at the lowest price available and all our floors come with a free wear guarantee for peace of mind. Your order Important Customer Information, Please find below information relating to the terms and conditions which are applicable when you enter into a contract with Tapi Carpets & Floors. You must contact them within six months of the date of Novunas final response letter to you. Areas over 12 square metres, unless stated otherwise, should be fully stuck down using a suitable adhesive. All carpets are cut at 10cm intervals with a minimum order length of 1 metre. Please confirm you would like to subscribe to our newsletter? - Oliver @ Tapi LP Lunika Popat 3 reviews GB Aug. 19, 2022 Invited These charges may be payable to the company or the contractor and are shown on your sales confirmation or invoice. You . Laminate and engineered wood flooring will be affected by moisture; wet mopping will likely damage the flooring beyond repair. Tapi stocks eight different carpet underlays, starting at 6.99 per square metre. Exact arrival and completion times cannot be guaranteed due to the nature of the work. We can also arrange to uplift and remove your old flooring at the same time for an additional fee. However, this will affect whether or not the gripper can be re-used. Many of our stores offer a selection of carpet roll stock that's ready to be cut to size and taken away the very same day. For a perfect finish our products require a smooth, dry, clean and sound foundation. Standard delivery times quoted can only be used as a guide and provided at the time of order. Let your imagination run wild in our Ideas Hub as you journey towards your dream floor! 40 minutes. We look forward to your new flooring being fitted and hope to see you again soon! This can be found in our Tapi Care Guide. 90 minutes. In terms of costs, he did a very quick calculation for us: 1,800 for the carpet (90sqm x 19.99) 765 underlay ('Bliss' for rooms, 'Endurance' for stairs) 90 gripper. Join B&Q Club. The other hurdle which could potentially hold up your order is fitting. Carpet roll stock is only available in selected Tapi stores. Yes! Available 7-days a week. Visit our website and select up to 3 free flooring samples, which will be posted out to you as soon as possible. - Removing any offcuts leftover from the installation. If your room is close to the nominal width of the carpet, please allow for extra in case a join is required. If you cant find the flooring youre looking for on our website, please contact usso we can assist you further. Most of our stores offer the carpet whipping service. Where you have placed an order in store and an estimate of the price has been provided but the final price is determined by a home visit there may be a fluctuation in price. When estimating appropriate floor coverage for your installation approximately 5% (rounded up to the nearest box) will need to be added to your order to allow for colour matching between boxes and wastage during fitting. Full Time position. Areas where foot traffic twist and turns are especially prone to changes in appearance. We recommend the use of vacuum cleaners with rotating brushes on cut pile carpets and suction only for loop pile carpets. Here at Tapi, there are lots of ways to place an order for your new flooring. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. Available 7-days a week. Click on a basket to view added products or progress you order. Tapi Carpets & Floors Careers and Employment - Indeed.com Partnering with Tapi is unique. Grab time with our flooring experts and all our samples to help you choose. The All Inclusive Delivery & Care package includes delivery, removing and replacing a reasonable amount of empty furniture, removing and disposing of all offcuts plus a complementary tidy up and vacuum. Ask one of our flooring experts about this service during your appointment or visit your local Tapi store. Door easing, whipping (the process of stitching the edges of the carpet with a yarn edging to prevent these from fraying), waste removal and uplift. Our Office Address: Where a delivery fails due to non-attendance of the customer or the receiver being absent, notification will be sent and you will be contacted to attempt re-delivery. Date of experience: 13 January 2023. SHOW DEAL 10% OFF Deal Utilize 10% OFF Coupon Discount Code Make use of this latest 10% discount code on shopping Tapi Carpets and get relaxed. 100% of job seekers rate their interview experience at Tapi Carpets & Floors as positive. Tapi Carpets & Floors Ltd Firm Ref No. Book a convenient appointment online. Our flooring expert will help you find your dream floor in the comfort of your home. In this instance you qualify for the 10 year fitting guarantee and we will guarantee your satisfaction for 10 years from the date on your invoice. - A complimentary tidy-up to ensure you can enjoy your new flooring right away! Tapi order change/cancellation. The Tapi Delivery & Care Package includes: Who we are: We're Tapi , a passionate flooring retailer in the UK with a difference. Unfortunately, we dont do flooring repairs. We weren't made aware of any returns policy when buying the flooring and only received an email receipt a few hours after we left the store. This includes: introduction to a flooring fitting specialist and arranging the installation of your purchase under a separate contractual agreement between you and them. No Deposit. Carpetright's latest results revealed its profits . Book a convenient appointment online. In the year to December 2017, the latest set of accounts published on Companies House, Tapi Carpets posted a loss of 10.9 million, despite making sales of 56.9 million. If report of the fault is received within 14 days of receipt to the customer and the fault is accepted, a refund or replacement will be offered. Posted 17 Jan 2023. High traffic areas such as in front of chairs, beside the bed and in doorways are relevant examples of where the deterioration of appearance may occur. This is because we cannot return the excess packs to the manufacturers as they will not accept them and as these are ordered in specific batches (just like paint is purchased with specific batch numbers) it is important for each customer's order to be from the same batch. We reserve the right to apply a surcharge for a second delivery attempt and will request all costs are settled in advance of any agreed delivery dates. The samples we display in our stores are intended to give a general impression of the colour and pattern of the carpet. Available 7-days a week. Carpet must stay in the original location and not be moved or tampered with and should be used only according to our recommendations. Tapi carpet range. Please confirm you would like to subscribe to our newsletter. If you have purchased your carpet, accessories and underlay from us, along with our Delivery & Care Package and let us arrange your fitter, then you will qualify for the 10 year fitting satisfaction guarantee. Within this package we include the delivery of your order, the removal and replacement of a reasonable amount of emptied furniture and the removal and disposal of off-cuts. Please keep your receipt as proof of purchase. Offer excludes the cost of fitting the floor. Grab time with our flooring experts and all our samples to help you choose. Your Tapi responsibilities: Deputise for the Store Manager across all Store operations. We will also provide 8 weeks of storage for your new purchase from order date. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. We will try to resolve any issues that you have as quickly as possible and if necessary, we will explain how to follow our complaints procedure. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. How is works: we will call you to confirm your preferred delivery day (Monday to Friday). A carpet made from 100% polypropylene is stain resistant so any muddy paw prints or little accidents can be easily cleaned up. These additional costs are to be met by the customer. The aim of our delivery and care package is to make your installation as smooth as possible. If you're happy you can place your order on the spot! Date of experience: 10 January 2023. Please confirm you would like to subscribe to our newsletter? Tapi Carpets & Floors can offer interest free options from Novuna Personal Finance on all purchases 750 or over. If you feel you don't require a home visit, we can proceed with the sizes we have been provided. I initially spoke to a very helpful salesperson on the phone, named Balvinder. 750 minimum order value. Return policy details; The seller won't accept returns for this item. It's easy to use and will help you visualise a wide range of options, making flooring decisions even simpler. Home. Pop in and see us! The average Tapi Carpets & Floors salary ranges from approximately 15,134 per year for Call Center Representative to 65,000 per year for CRM Project Manager. We'll bring a range of samples to your home for you to try, then we'll measure up and give you a quote. Approx. Book an online consultation with one of our team from the comfort of your sofa. All sizes are approximate and within a tolerance of plus or minus 1.25% in accordance with British Standard BS3655. Tapi Carpet may be responsive or may refuse to fix your issue. There's no deposit to pay and you can spread your balance out over 12, 24, 36 or 48 months (minimum spend required). TAPI CARPETS & FLOORS LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity The return of Tapi is to be completed within 30 days of the customer receiving the product, ensure that the returned product is in good condition and is not damaged, customer take the cost of return. Carpet must stay in the original location and not be moved or tampered with and should only be used according to our recommendations. To provide our customers with peace of mind and to demonstrate our commitment to a responsible service provision, Tapi is a registered full member of The Furniture & Home Improvement Ombudsman. Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Tapi Carpets & Floors for death or personal injury as a result of the negligence of Tapi Carpets & Floors or that of its employees or agents. Smart ways to shop with Tapi. We know that changing your flooring can seem like a hassle not any more! We'd be absolutely delighted to visit you at home and measure your space for free. Thats why we pledge to beat any totally fitted/on the floor bespoke carpet quote from another multiple retailer. You need to pay special attention to tog ratings if you've got underfloor heating. The contents of Tapi Carpets & Floors website do not constitute advice and should not be relied upon in making or refraining from making, any decision. Assistant Manager. Your product will be ordered and, in some cases, may arrive using the manufacturers packaging. Discussion in ' Carpet / Textile ' started by Tony Currie, Sep 28, 2020 . If a refund becomes necessary, it will be made to the person named on the sales confirmation or invoice, but credit/debit card refunds can only be made to the same account of the original card used at the time of purchase. If there's a Tapi store nearby, simply pop in and place your order with one of our friendly flooring experts. With all that experience we can keep our costs low and pass the savings on to you! from carpet to laminate, we would again suggest a home visit before ordering. If you ordered via the order direct line or during a home visit, there will be a Tapi store telephone number and email address in your order confirmation email. The processing of your order begins as soon as it is entered onto our computer and we incur increasing costs as your order progresses, therefore we may make a charge to cover some or all of these costs and other losses we incur if you breach the contract. Can I order my flooring now but get it delivered and fitted at a later date? All delivery and fitting dates are estimates and are given in good faith. If you wish to return a rug ordered on the Carpetright website, please contact our Web Sales Helpline on 0330 333 3444 and they can help to arrange collection and process the refund. At Tapi, we aim to provide useful advice that can help improve the appearance of your carpet and its longevity, so you can enjoy that soft luxurious feel for longer. Go for a shorter loop carpet as taller loops can sometimes snag on your pets' claws. In addition, we provide a complementary vacuum. Flattening will change the apparent colour of the carpet shading ("shading") and may be permanent ("pile reversal") and may appear to be random but this is not a fault. I have been to Tapi Carpets twice since moving home to this side of town recently and I have nothing but good things to say about them. Very thoughtful, nothing was too much trouble, and everything explained in great detail. A lower tog rating will transmit underfloor heating more efficiently. 2 days ago. 10 year fitting satisfaction guarantee on carpet. Home consultations available. Location Orpington, Kent, United Kingdom, United Kingdom. All vinyl flooring is cut at 10cm intervals with a minimum order length of 1 metre. Tapi was launched in 2015 by Martin Harris to "blow a breath of fresh air" into the world of carpet and flooring retailing. We're more than happy to take orders over the phone, just call our Order Direct line on 03330 150 501from 9am - 6pm Monday to Saturday, and 10am - 4pm on Sunday. Just like a superhero's sidekick, underlay provides support for your carpet and helps enhance its performance. Oh no! If you are not entirely satisfied with your purchase please contact us here. Salary Competitive. Use our Flooring Finder to create a perfect match. The returns states: When estimating appropriate floor coverage for your installation approximately 5% (rounded up to the nearest box) will need to be added to your order to allow for colour matching between boxes and wastage during fitting. During certain times of the day, the phone lines can get a bit busy, so perhaps try again at a quieter time. We follow their Code of Practice which provides our customers with additional protection if things go wrong. All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Tapi Carpets & Floors or otherwise used by Tapi Carpets & Floors as permitted by law In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. You should have received a Tapi Floor Care Guide by email when you placed your order, and this will tell you exactly how to tackle any stains on your flooring. We always aim to provide flooring you can enjoy for many years to come and well do anything we can to ensure your flooring continues to bring you Tapiness. Uneven floorboards and surfaces, if left uncorrected by the customer, can affect the appearance of your new flooring by being seen through to the surface. Recently. Closes 16 Feb 2023 Ref oXq713z2rIUG Job role Management accountant. By linking to this Website in breach of our terms, you shall indemnify us for any loss or damage suffered to this Website as a result of such linking. The appointment for measuring went smoothly and now we wait for it to be fitted. A selection of our products are available for Direct to Home delivery which is fulfilled via our 3rd party logistics partner.Should you purchase any of these products the following terms, in addition to the above, will apply. Wear guarantee on every carpet, vinyl, luxury vinyl and laminate. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Harris says this loss. New paintwork and wallpaper are especially vulnerable and should be allowed to dry fully. Senior Finance Manager. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Our flooring experts can advise you of your options when they measure your floor, as well as suggest the best style of carpets to choose so the join is less noticeable. Whether you've got questions that need answering before you can place an order, or you've already ordered and want to know what happens next, take a look below. If you have alternative delivery requirements, please contact us prior to dispatch of your order. Our carpet fitting service costs 5.30 per m2 - just let us know if you want fitting included in your quote. Here's the criteria your purchase must meet to be eligible for a refund: You must have purchased the item within [X] calendar days The item must be unused, in its original condition The item must be in its original packaging You must be able to provide a proof of purchase Final sale items are not eligible for a refund I want to order a sample of flooring that I saw in a store but I can't find it on online? Save . Tapi offers all of the above, some are an extra charge. If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable. Go on! Fret not! If on inspection you have any doubts please contact the store as soon as reasonably possible. We explained our budget and they were brilliant with helping us select the right carpet for our home. We retain full responsibility for the products Tapi supplies and will act as intermediary between you and the deliverer/ installer should any liability arise from delivery and installation where Tapi made the introduction to the fitter. Terms and Conditions apply. A carpet tog rating is exactly the same as a tog rating for a duvet - it's how good it is at insulation. We keep our prices low by being transparent and not building costs into the overall price of your carpet of flooring. Credit is subject to application and Status. Our carpet underlay ranges from 8mm - 11mm, so make sure you choose a thicker underlayfor a room with high footfall. That way, if there's a mistake in the floor measurements, there's extra carpet to work with. Loop carpets are a great choice as any pet hair tends to sit on top of the carpet, making it much easier to vacuum. | Read 1,141-1,160 Reviews out of 49,241 Tapi carpets. Not included within this package is the uplift or disposal of your old flooring although these services can be purchased separately. No, 5m is the widest carpet we have available. 10000% recommended! However the appearance may deteriorate or vary from family to family depending on your usage, demands and care. Book a convenient appointment online. Please note that any revisions to your order may incur further costs. Carpet is a soft, luxurious product and flattening of the pile will occur. If the same carpet is being installed in multiple rooms, such as stairs and a landing, it will probably be cut to size in the warehouse where is plenty of space to roll it out. The evening before your delivery, you will receive an SMS confirming the 2-hour slot your order will arrive, including a tracking link. TAPI CARPETS & FLOORS LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity Where your choice of flooring is changing to a different type, e.g. Listed on 2023-01-10. Buy TAPI BOOKCASE Bookcase Shelves at B&Q 100s of help & advice articles. Available 7-days a week, some evenings. Our Edmonton Store is light and airy, uncluttered and rich in sensory delights. Say goodbye to mud and maintenance! . When social distancing rules do not apply, goods will be delivered to a downstairs room of choice. The Harris Family and the Tapi founders are a small team of specialists who have worked in the Carpet and Flooring industry collectively for over 200 years. If you would like us to deliver and fit your flooring, you'll need to purchase our Delivery & Care Package for 39, and the delivery costs are included within this. Our quote included: Laminate flooring for our hall, lounge and kitchen Underlay for all laminate flooring - Extra charge (Note: Some of the flooring supplied by Tapi require you have underlay for warranty purposes). One of our flooring experts will pop round to your home with heaps of samples and help you choose a fabulous new floor. We can transform any carpet from our collection into a bespoke rug! Re-using existing underlay may result in abnormal flattening of the pile. Approx. Share. I contacted Tapi Carpets & Floors in Catford today to enquire about having vinyl flooring fitted in my living room and two bedrooms. What to do if you can't reach an agreement with Novuna. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only. If you're looking for something specific, it's best to give them a call before you travel to the store. Please keep your receipt for proof of purchase. Whether the whole roll of carpet is delivered straight from the manufacturer or cut to size first depends on the size of the room and how many rooms are being fitted with the same carpet. Available 7-days a week, some evenings. If you're a little bit further from a store or you don't fancy leaving the comfort of your own home, then you can order with us during a home visit, via a live video chat, or over the trusty old telephone. If you're experiencing any issues with your Tapi flooring that you would like to raise with us, take a look at our frequently asked questions below or contact our Customer Support team if you need further assistance. Approx. Vinyl thatll rock your socks off! - Preparing, packaging and delivering your new flooring. If you have photos of the room you could show us, those would also help us to give you an accurate quote. It is the customers responsibility to ensure they are available to take delivery of the goods at the specified time. 100% polypropylene margin-bottom:0;">Cost 59.99 per metre Ideal for heavy use area like a hall way . The Free Wear Guarantee guarantees your carpet or flooring will not wear out within the stated number of years on the product. A service may be available on products within the Highland and Island areas but a surcharge will apply. Consultation with one of our delivery and fitting dates are estimates and are given in good faith a... 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